Our Policies

Appointment Policies

Arrival

Appointments are scheduled individually. Please arrive on time; if you arrive early, your technician may still be assisting another client.

Late arrival

Appointments may need to be shortened or rescheduled if you arrive after the allotted grace period.

Gratuity

Gratuity is optional and appreciated by your service provider.

Cancellation and rescheduling

Please cancel or reschedule at least 24 hours before your appointment. Appointments cancelled or rescheduled with less than 24 hours' notice, including no-shows, are subject to a $30 late cancellation/no-show fee. Your prepaid treatment credit is retained rather than forfeited for a late cancellation.

To request a change, reply to your appointment notification or text 857-370-4523.

Refunds

All payments made for our services are non-refundable. Once payment is received, no refunds will be provided for any reason. This includes, but is not limited to, cancellations, no-shows, or dissatisfaction with the results of the services provided. By using our services, you acknowledge and agree to this no refunds policy.